Ntel Nigeria Social Media Analyst Recruitment

Ntel is Nigeria’s most revolutionary 4G/LTE-Advanced  network that delivers superfast call-connect times, crystal clear Voice-over-LTE and high-speed Internet access (up to 100Mbps). Our aim is to deliver value by providing the most advanced broadband-based solutions and supreme service.

We are recruiting to fill the position below:

Job Title: Social Media Analyst

Location: Lagos

Role Purpose
  • To increase ntel’s exposure and traffic on the social media platform.
  • Will also be involved in developing loyal customers, generating leads that will grow business partnerships and provide marketplace insight via the social media; determine solutions with good product-market fit and collaborate effectively to deliver products quickly to market.
Key Role Responsibilities
  • Develop content for and monitor online and social conversations and actively participate in them to build brand visibility, thought leadership and solve consumer issues
  • Generate, edit, publish and share daily comments and content (original text, images, video or HTML) that builds meaningful connections and addresses issues for application users
  • Prioritize key issues and needs, lead the ideation process to support the creation of multiple solutions
  • Assist in production and writing knowledge base articles
  • Capture and analyse the appropriate social data/metrics, insights and best practices, and then acting on the information
  • Maintain a cohesive strategy across all platforms to increase our brand awareness
  • Coordinate with the Line Manager to design advertising campaigns
  • Research how emerging social networks and features can benefit our company.
  • Identify habits of our online customers and suggest ways to reach a broader audience
  • Build and support SEO (Search Engine Optimization) strategies, including optimizing keywords in content marketing projects.

Minimum Requirements
  • Fluent in English
  • Minimum of First degree in Marketing, Communication or Advertising
  • First degree in any field
  • MBA or Masters in a related field is desirable.
Minimum of 2-5 years’ experience including:
  • Understanding of integrated marketing communications and the digital media landscape
  • Knowledge of social media legal guidelines
  • Experience planning social media programs
  • Experience writing, editing and crafting content for the social media space
  • Excellent writing, editing (photo, video/text), presentation and communication skills
  • Mastery in and passion for all social media channels
  • Must have active social media accounts
  • Knowledge of email and web based tools, CRM tools
  • Ability to handle multiple “priority” projects simultaneously and meet established deadlines
  • Ability to interact with app users to provide and process information in response to inquiries, concerns, and requests about products and services
  • Excellent writing, editing (photo/video/text), presentation and communication skills
  • Ability to work independently, take a concept and run with it, whilst keeping team members in the loop on progress and feedback/support needed.
  • Great organizational skills to work simultaneously on numerous digital
  • Objectives in a comprehensive method
  • Excellent customer service skills; a strong desire to help people
  • Proactively escalate issues, observations, opportunities, and insights to the engineering group.
Professional Certification:
  • Relevant Professional Certification from a recognized Professional body.
  • Competencies
  • Good knowledge and understanding of Customer needs
Skills / Physical Competencies:
  • Strategic Thinking
  • Stakeholder management skills
  • Good Communication skills
  • Innovative skills
  • Social Media skills
  • Interpersonal skills
  • People Management skills
  • Ability to lead change
  • Research/Analytical skills
  • Presentation skills.
Behavioural Competencies:
  • Creative
  • Accountable
  • Resilient.
  • Quality / Technical Competencies:
  • Computer & Information Technology Appreciation
  • Use of social media and best practice
Application Closing Date
28th February, 2018 
How to Apply
Interested and qualified candidates should send their Applications and CV's to: [email protected] with "Social Media Analyst" as the subject matter of your application
Note: Only Eligible candidates that meet the job requirements will be shortlisted.
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