Retail Store Supervisor @ Ntel Nigeria - Nationwide

Ntel is Nigeria’s most revolutionary 4G/ LTE-Advanced network that delivers superfast call-connect times, crystal clear Voice-over-LTE and high-speed Internet access (up to 100Mbps). Our aim is to deliver value by providing the most advanced broadband-based solutions and supreme service.

We are recruiting to fill the position below:

Job Title: Retail Store Supervisor

Location: Nationwide

Job Description
  • To develop store strategies to increase customer acquisition, expand store traffic, meet sales & profitability goals and enhance customer satisfaction.
  • Responsible for the day-to-day supervision of our retail outlets, including sales, staff, stock and resources management.
Key Responsibilities
  • Develop business strategies to increase customer acquisition, expand store traffic and optimize profitability
  • Construct, forecast, and manage sales and service transactions at the retail points
  • Generate leads through networking and other upselling techniques.
  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
  • Build, manage and lead a team of retail sales officers to generate revenue through the sales of ntel products
  • Report on weekly sales and service activities, make data driven decisions and coach the team based on results.
  • Ensure high levels of customers satisfaction through excellent service
  • Complete store administration and ensure compliance with policies and procedures
  • Maintain outstanding store condition and visual merchandising standards
  • Deal with all issues that arise from staff or customers (complaints, grievances etc)
  • Additional store manager duties as needed
  • Education:
  • Fluent in English
  • First degree or equivalent in Marketing or a related field
  • Minimum 5 to 7 years experience including:
  • 2 to 3 years experience in supervisory role
  • 4 years of retail & direct sales or marketing experience.
  • Proficient in the use of relevant Microsoft office packages
Professional Certification:
  • Professional Certification in retail & direct sales or marketing is an added advantage
  • Good knowledge of ntel’s products and services
  • Telecommunication business savvy
Skills / Physical Competencies:
  • Problem Solving skills
  • Attention to details
  • Networking skills
  • Interpersonal skills
  • Result oriented
  • Customer Service skills
  • Communication skills
  • Listening skills
  • Selling skills
  • Negotiating skills
  • Persuasive skills
  • Organisational skills
  • Analytical skills
  • Presentation skills
  • Behavioral Competencies:
  • Integrity
  • Professional
  • Customer orientation
  • Adaptable
  • Positive attitude
  • Quality / Technical Competencies:
  • Computer & Information Technology Appreciation
Application Closing Date 
10th May, 2018.

How to Apply
Interested and qualified candidates should send their CV's to: [email protected]
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