Interswitch Group Recruitment for Data Analyst

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis.

We are recruiting to fill the position below:

Job Title: Data Analyst

Location: Lagos

Job Profile
  • To provide deep-seated Insight into Operational Data to help drive better business decisions, inform Techniques to Solve Problems and Improve Operational Efficiency.
Job Description
Business Intelligence Dashboard Management:
  • Creation and Management of Operation, Strategic and Analytical Dashboards for Service Lines
  • Liaise with Business Units to identify dashboard requirements
  • Liaise with Backbone Teams to Identify dashboard requirements
  • Setup dashboards as required and continually maintain and improve on them
  • Create dashboards that provide quick and useful Input for quick decision making
  • Create dashboards that help detect operational problems quickly
  • Provide support and trainings for dashboard usage
  • Ensure that Data feeding the dashboards are pro-actively updated
  • Pro-actively enhance dashboards in line with Business realities
Data Analytics:
  • Analyse Data (Transactional, Service, Operational, Enterprise, etc) to reveal Intelligence for driving operational and strategic decisions as well as data-based forecasting.
  • Carry out daily analysis of transactions and services to spot trends, triggered thresholds, outliers and peculiar observations
  • Setup and track service thresholds
  • Setup and maintain Data Sources so support analytics use cases
  • Track Key Performance Indicators for services
  • CRM and Service Desk Data Analytics
  • Enterprise Services Analytics
  • Make recommendations based on transaction analytics for service improvements
  • Track Service Improvements by continuous review of service performance
  • Develop and drive analytics based initiatives.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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